Quick Answer: How Can I Get Out Of My Virgin Media Contract Without Paying?

Do I have to give notice to cancel Virgin Media?

If you’re on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice..

Can I cancel my Virgin Media contract due to price increase?

It says if you are affected by the price increase, you can leave your contract without paying any early termination charges. You’ll need to contact Virgin Media within 30 days of receiving your notification of the price increase. … If you want to stick with Virgin, you’re in a great position to renegotiate a better deal.

How can I cancel my Internet contract without paying?

If the contract for your broadband deal differs from what you agreed with the salesperson, you should be able to cancel the contract without having to pay a penalty. First make a formal complaint to your broadband provider claiming misrepresentation.

What happens if I don’t pay Virgin Media?

We always ask that you pay your bill on or before the payment due date, which you can find at the top right corner of your bill. If you don’t pay your bill by the payment due date, we may charge a late payment fee of £7.50 to your account, and you could find that we’ve restricted your services, too.

Can you cancel Virgin Media at any time?

– You can cancel this agreement at any time by giving 30 days’ notice. – If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.

Is Virgin Media losing customers?

However, the company confirmed that it lost 19,500 net customers in the second quarter, taking the total of residential customers on its cable network to 4.74 million. … Virgin Media offers residential customers landline and mobile phone services, cable TV and cable broadband.

How long do you have to leave Virgin Media to be a new customer?

Concerning the question you have asked. Yes she get a new customer deal but the existing account would to have a 30 days cancellation completed and then there would need to be no Virgin Media services at the property for 90 days to be able to get the new deal.

How much does it cost to cancel Virgin Media contract?

Cancelling Virgin Media broadband and TV at the same time If you have both Virgin Media broadband and TV in a bundle, it’s double trouble. Cancelling your services means paying a ‘disconnection’ fee of 80-100% of what remains on your contract including both services.

How do I cancel my contract with Virgin Media?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

How long is my Virgin Media contract?

Step 1: Go to https://my.virginmedia.com/home/index and click on “Sign In” to get started. Step 2: Enter your email address and password, and click “Sign In”. Step 3: Click on “View Contract” to see details of your contract, including the expiry date.

How can you get out of an Internet contract?

Here are some of them:Talk to customer service. The first avenue to try is to call your service provider and talk to a real person. … Look for contract buyouts. If you simply want to switch services, some companies may pay your early termination fee for your business. … Site nonperformance. … Consider arbitration.

How long does it take Virgin Media to restore services?

12 hoursOnce we’ve received your payment, we’ll aim to restore your services within 12 hours. If you’ve not paid via a credit or debit card, it may take several days for the payment to reach us.

How do I end my contract with Virgin Media?

All you need to do is call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel.

Can’t afford to pay Virgin Media?

FaultsTry to make a payment via My Virgin Media or our dedicated automated payment service on 0800 064 3777.If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone.

What happens when my Virgin Media contract ends?

What if I don’t make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.